Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a sportsbook we cover? This page tells you how to reach us and what you can expect once you do.

The Best Way to Contact Us

Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our editorial team will read it in full. We do not outsource this to a bot — every message gets a human reply, usually within two working days, though it can take a little longer during busy periods.

If your message concerns a specific sportsbook, mention the name and, where relevant, the section of the page it relates to (odds, bonus terms, payout speed, and so on). It helps us route your message and respond with something useful rather than generic.

What We Can Help With

We cover a wide range of topics related to mobile offshore sportsbooks and offshore sports betting more broadly, so there is plenty we can help clarify or correct. Common reasons readers write in include:

  • Questions about a specific offshore sportsbook — how its mobile experience compares to the desktop site, what its welcome bonus terms actually mean, or how its withdrawal process works.
  • Corrections — bonus offers, licensing details, and payout speeds change. If something on the site looks out of date, tell us and we will look into it.
  • Payout or reliability concerns — if you have had a difficult experience with an offshore sportsbook's withdrawal process, let us know. Reader reports feed into how we assess reliability, though we cannot intervene in a dispute between you and an operator directly.
  • Suggestions for coverage — if there is a mobile betting feature, sportsbook, or comparison angle you would like us to look at, we are open to it.
  • Responsible gambling support — if you or someone you know is struggling with gambling, say so in your message. We will point you toward appropriate resources, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER.

What We Cannot Do

It is worth being upfront about the limits of what a comparison site can offer. We review and rank offshore sportsbooks based on publicly available information, editorial research, and factors like odds, market coverage, bonus terms, and reported payout speed. We do not process bets, manage your account with any operator, or have the authority to resolve billing or withdrawal disputes on your behalf. For account-specific issues, you will need to contact the sportsbook's own customer support directly.

It is also worth remembering that offshore sportsbooks operate under licenses issued outside the US — often in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the dispute-resolution and fund-protection mechanisms available with a regulated US operator generally do not apply. We flag this throughout our reviews, and it is one of the things we are always glad to explain further if you write in.

How We Handle Your Message

When your email arrives, someone on our editorial team reads it and decides how best to respond — whether that means answering directly, updating a page, or pointing you toward a resource. We do not sell or share contact details from reader emails, and we treat feedback about specific sportsbooks as one input among several when we periodically review our rankings. Commercial relationships with any sportsbook we cover never determine how we respond to a reader query or where an operator sits in our rankings.

Before You Write In

A few things that help us help you faster:

  • Include the name of the offshore sportsbook, if your question is about one specifically.
  • Let us know whether you are asking about the mobile app, mobile browser experience, or desktop site — the answer can differ.
  • If you are reporting a payout delay or dispute, include roughly when it happened and what method you used, so we understand the context.
  • Keep gambling-related questions specific rather than general — it helps us give a useful answer rather than a generic one.

You can also browse our related coverage, including our page on trusted non-GamStop casinos in the UK, if you are looking for information beyond US-facing offshore sports betting.

A Reminder Before You Bet

Nothing on this site, including anything discussed in correspondence with us, is a guarantee of winning or of a sportsbook paying out promptly. Offshore sportsbooks sit in a legal grey area for US bettors, carry no US state player protections, and may lack the responsible gambling tools available at regulated operators. Betting should only ever be done with money you can afford to lose, and you should check your own state's laws before signing up anywhere. If gambling stops being enjoyable or starts to feel like a problem, contact the National Council on Problem Gambling at 1-800-GAMBLER. All betting content on this site is intended for adults aged 21 and over.

Thanks for taking the time to read this far. We appreciate every message, and we look forward to hearing what's on your mind.